Company Information
Transparency about the provider of this website and its e-scooter and e-bike rental services is required by Article 13 of the Law of Ukraine "On Electronic Commerce" dated 03.09.2015 No. 675-VIII. The details below identify the provider before any booking or order is made.
Provider Details (Requisites of the Service Provider)
- Legal name
- structlenscap.com, LLC
- Brand name
- structlenscap.com
- Legal form
- Limited Liability Company (LLC)
- Registered address
- 12 Velyka Vasylkivska St, Office 45, Kyiv, 03150, Ukraine
- State registration number (EDRPOU)
- 17798699
- Tax status
- Single tax payer; VAT registration is not applicable.
- Legal representative
- Emma Fischer, Managing Director
- Phone
- +380 677 259 5000
- Website
- structlenscap.com
Consumer Information
Rental bookings made through this website are distance contracts governed by the Law of Ukraine "On Protection of Consumer Rights" dated 20.10.2022 No. 2695-IX (new redaction). Full pre-contractual information, pricing including all taxes, the security deposit, the fuel/battery policy and cancellation and refund terms are set out in our Terms of Service / Offer, which must be accepted at checkout.
Consumers have the right to judicial protection and may submit written complaints in accordance with the claims procedure described in the Law of Ukraine "On Protection of Consumer Rights" No. 2695-IX. Out-of-court disputes may also be addressed to the State Consumer Service (Derzhprodspozhyvsluzhba).
Contact Before Booking
You may contact us by email at contact@structlenscap.com or by phone at +380 677 259 5000 before placing any order or booking. For personal data matters, see our Privacy Policy, which describes the processing of personal data under the Law of Ukraine "On Protection of Personal Data" dated 01.06.2010 No. 2297-VI.
Consumer-facing information about our services is also available in Ukrainian, as required by Article 30 of the Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" dated 25.04.2019 No. 2704-IX.